Guest Reservation Policy
- The Primary guest must be at least 18 years of age to be able to check -in the hotel.
- In keeping with our heightened security procedures, we request you to kindly present the government approved photo identity proof with the address of you and your companion (If any ) while checking in. Indian nationals can present any of these, which is mandatory: Passport, Driving license Aadhar Card bearing the holders photograph and address.
- Pan Cards are not acceptable as a valid ID card.
- Foreign nationals are required to present their passport and valid Visa.
- At check-in, your credit card will be authorized for the balance payment with taxes on actual.
- Please note that we do not allow unmarried couples to check in. If you are married, your identity proof must reflect the same.
- Maximum occupancy is 2 adults per room.
- Pets are not permitted to stay at the hotel.
- All reservations are non-transferrable.
- Cozy Inn Boutique hotel reserves the right at any time without prior notices to modify all or any terms and conditions.
Check in / Out Policy
- Check-in is at 13 hrs. (IST 1 pm) and Check out is at 24 hrs. (IST 12 noon)
- Early arrival and late check out is subject to availability of rooms and at an additional cost.
Long Term Stay policy
- For any stay above 1 night, there will be a minimum of 1night deposit amount at the time of check in.
Early Check-in Policy
- Arrival 0-2 hours of prior standard check in time – no charge
- Arrival 2-4 hours’ prior standard check- in – time- INR 299/-
- Arrival 4-6 hours’ prior standard check -in time- INR 599/-
- Arrival 6-8 hours’ prior standard check -in – 50% of the room charge
- Arrival 8 hours’ prior standard check in time – Full day charges would be applicable
Late Check -out Policy
- Departure 0-2 Hours post standard check out time – No Charge
- Departure 2-4 hours post standard check out time – INR 299/-
- Departure 4-6 hours post standard check out time – 50% of room charges.
- Departure 6 hours post standard check out time – Full day charge would be applicable.
- Cancellation received 24 hrs prior to check-in Date: No charge applicable.
- Cancellation received between 0 Hours to 24 Hours of check in Date: 1 night will be charged
- Please note that the refund will be processed within 15 working days post sending an email request sent to the hotel.
- If the cancelled booking has been done through NEFT mode of the payment, please share a scanned copy of a cancelled cheque to the hotel’s email along with the reservation number of the booking.
- Cancellation policy will differ during blackout period and promotional sale offer.Kindly check the policy at the time of booking.
No Show Policy:
In case of No shows: 100% of the first-night charge will be applicable.